We will send tracking information to the e-mail address associated with your order once the order is fulfilled and processed by courier provider for shipping.

Delivery in United State will take 2 -10 Business days, once your order has been shipped out from our warehouse. It is customer's responsibility to check the status of the item upon ordering after order confirmation is sent via email.

Should shipping postal address or contact number provided be incorrect, whereupon re-route is needed, customer shall bear the re-route cost incurred.

Since the turnaround time on packages are so fast, changing an order after it’s been placed can be tricky. Because of this, we recommend emailing us immediately at info@marquis-store.com upon realising that something may be wrong with your order. We will always do our best to make sure you’ll get what you need. However, if orders are processed by our warehouse team, then unfortunately, we will not be able to amend the said order.

We accept all major credit & debit cards, except AMEX and Online bank Transfer FPX (all major domestic online banking), ApplePay, Paypal and DISCOVER.

Yes, we do take bulk orders. Please contact info@marquisgroup.co and tell us what you need, order quantity, and we will get back to you as soon as possible during business days.

All discount codes are available for a limited time, while supplies last and cannot be used once expired. These discount codes are not redeemable for cash and are limited to one promotion per order, and in some cases the discount code can only be redeemed once per person in order and has its unique terms and conditions to allow fair redemption and distribution of discount codes to all of our valued customers


**Please note that excessive abuse or misuse of promotions and/or discount codes may result in order or item cancellation.